Note: Amazon Station Letter Strictly Forbid All Lead to Review Words
(Including lead to delete bad reviews, lead to change the good reviews, give rewards on the good reviews, etc.)
1、Disabled Keyword
| Review Disabled Words | Modify Disabled Words | Bribery Disabled Words | Other Types Disabled Words |
| good review | Remove | Free | important |
| five star review | Delete | Gift | Addition |
| Negtive | Update | Promotion | information |
| Positive | amend | Cheap | |
| feedback | Change | ||
| Comment | Modify | ||
| Evaluation | Alter | ||
| Rating | Withdraw | ||
| Star | Retract | ||
| Critical | Edit | ||
| Bad | Revise | ||
| Level | Erase | ||
| appraise | Cancel | ||
| shopping experience | wipe out | ||
| review |
2、Disable Phrases
| 1： | We kindly ask you to re-consider your thoughts about the item or reflect your experience with our customer service. |
| 2： | We’d be grateful if you could reconsider your thoughts about our item. Your thought is very vital to us and helps us improve. |
| 3： | We hope you can change your mind and give us the opportunity to do better. |
| 4： | Your description of our treadmill is a great blow to us.You can change your mind and give us the opportunity to do better. |
| 5： | Withdraw your mind/ Modify your description |
3、Other Points for Attention
（1） Not allowed to use internal mail or e-mail to communicate with customers about sensitive topics such as “reviews”, “shopping experience”, “gift giving” or “sharing”. Sensitive topics such as “reviews”, “shopping experience”, “gifts” or “sharing”;
（2） The content of the letter with consumers can not contain any product links, can not appear personal contact information (such as telephone or e-mail, etc.);
（3） The content of the letter and consumer communication can not appear any off-site links (such as youtube after-sales links, independent websites, facebook, etc.).